Effective Date: 18 June 2025

At Hicroft Scaffolding Ltd (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when you use our website or contact us.

1. Who We Are

Hicroft Scaffolding Ltd
Registered in England & Wales
Head Office: Newquay, Cornwall
Email: info@hicroftscaffolding.co.uk
Phone: 07533576515

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Property address (if relevant to your scaffolding enquiry)
  • Any other information you provide via our contact or quote forms

We do not collect any sensitive personal data or financial details through our website.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries and provide quotes
  • Arrange and manage scaffolding services
  • Improve our website and customer service
  • Maintain business records for legal and tax purposes

We will only use your data when the law allows us to, typically to fulfill a contract with you, with your consent, or to comply with legal obligations.

4. Sharing Your Data

We do not sell or share your data with third parties for marketing. We may share your information with:

  • Trusted service providers (e.g., subcontractors) involved in delivering your project
  • Legal or regulatory authorities when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

5. Data Storage and Security

We take reasonable precautions to secure your information. Data submitted via our website is stored on secure servers and only accessible by authorised personnel.

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (where legally permissible)
  • Object to or restrict processing in certain circumstances
  • Withdraw consent at any time, if processing is based on consent

To exercise these rights, contact us at info@hicroftscaffolding.co.uk.

7. Cookies

Our website may use cookies for analytics and basic functionality. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be posted on this page and, where appropriate, notified to you.

Last updated: 18 June 2025